WELCOME TO THE NEW PALACESTAMFORD.ORG!
The Palace Theatre in Stamford, CT is excited to announce an exciting new ticketing and customer relationship management system.
The new system truly provides greater customer account access and personalization. Once you activate your new account, you’ll be able to buy tickets, and control your account from your computer, tablet or smartphone.
Your patron information including, but not limited to: membership benefits, ticket purchases for upcoming events and more have been transferred into the new system and will be available to view in your account.
Before you get started, please know that your USERNAME is your EMAIL ADDRESS.
For our new customers:
To activate your account:
1. Click Here
2. Click CREATE A NEW ACCOUNT
3. Enter your information
4. Don't forget to choose your preferences to keep up to date on your favorite upcoming shows!
For our returning customers:
To activate your account:
1. Click Here
2. Click FORGOT YOUR PASSWORD
3. Enter your EMAIL ADDRESS, and click RECOVER PASSWORD
4. Open your email account Inbox, and retrieve the system generated temporary password
5. Return to the MY ACCOUNT webpage on our website
6. Enter your EMAIL ADDRESS, which is your USERNAME, and the system generated temporary password
7. Click LOGIN
8. Next, enter the system generated temporary password in CURRENT PASSWORD
9. Create a NEW PASSWORD and then re-enter it again
10. Click CHANGE PASSWORD
11. You will automatically be redirected to the home page
To select your communication preferences:
a) Click MY ACCOUNT
b) Click ACCOUNT INFORMATION on the left
c) Scroll to the bottom of the page, and use the checkboxes to select which type(s) of event information you would like to receive
d) Click the gray UPDATE button. Your initial Account Setup is complete!
Click the PALACE LOGO to visit our homepage and see a list of upcoming events.
We understand that this is new, so if you have questions about setting up your new account, please contact our Box Office Staff at 203-325-4466, M-F | 12pm to 5 pm.
An Important Message for Customers of both The Palace Theatre and the Stamford Symphony:
Use the same username and password to login into your Palace Theatre “My Account” and your Stamford Symphony “My Account”. Stamford Symphony online transactions can only be made at www.StamfordSymphony.org and Palace Theatre online transactions can only be made at www.PalaceStamford.org .
Stamford Symphony single tickets, gift cards and donations can be processed via the Box Office at (203) 325-4466 M-F | 12 pm to 5 pm & 90 min. before events. Stamford Symphony subscriptions are only available at www.StamfordSymphony.org or through Stamford Symphony Patron Services at 203.325.1407, x10.
Thank you for your continued support!
We look forward to seeing you during the 2016-2017 Season!
- The Palace Theatre